Green inclusive leadership and employee green behaviors in the hotel industry: Does perceived green organizational support matter?

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Elsevier Ltd

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info:eu-repo/semantics/openAccess

Özet

Building on theories of social exchange, social identity, social learning, and organizational support, this study examines the impact of green inclusive leadership (GIL) on employees’ green behaviors in the hotel industry. These behaviors were green innovative work behavior (GIWB), green service recovery performance, and green knowledge sharing behavior. Among the links proposed, perceived green organizational support (GOS) was employed as a mediating variable. Data in this study were collected from 436 hotel direct supervisors and employee dyads. Using structural equation modelling, the results suggest that GIL predicted GIWB, green service recovery performance, and green knowledge sharing behavior. Furthermore, perceived GOS was found to mediate the proposed relationships. Finally, implications for theory and practice are discussed in this study. © 2022 The Authors

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Green inclusive leadership, Green innovative work behavior, Green knowledge sharing behavior, Green service recovery performance, Hotels, Italy, Perceived green organizational support

Kaynak

International Journal of Hospitality Management

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107

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Onay

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