EFFICIENCY MEASUREMENT OF ARTIFICIAL INTELLIGENCE: A RESEARCH ON COMPANIES IN TÜRKİYE

Abstract

The use of technology is increasing due to Industry 4.0. Both countries and organizations have had to invest in the field of artificial intelligence (AI) to compete with their rivals in global competitive conditions and to adapt to the ever-changing world. An organization or a country needs to evaluate its performance to ensure its sustainability constantly. The Data Envelopment Analysis (DEA) method is widely used in performance evaluation. This study aimed to evaluate Türkiye AI performance for the nine years between 2014 and 2022. In the research, years were included in the analysis as the decision-making unit. Two input and two output variables were used in the analyses. The study was carried out by using the input-oriented CCR DEA model and its super-efficiency model. According to the results of the analysis, efficient/inefficient decision-making units were determined. Several potential improvement suggestions have been put forward for inefficient decision-making units.